Updated: April 30th 2020

As discussed in the newsletter please find below a number of link to recommended advice lines to aid our mental and physical health during the period of lockdown.

These links have been provided by South Glos Specialist Health Improvement Practitioners and  CYP Mental Health and Emotional Wellbeing team. 

For adults support:

Alternatively, if you would like to speak to someone to find out what support is available, call 0333 577 4666 available from 11am-7pm Monday to Friday, 12pm-6pm Saturday and Sunday or email:


The School Health Nursing Team also have a number of great links to consider during this time. Please click the link below to access the Children’s Community Health Partnership.

Updated: April 2nd 2020:

Our greatest priority as a school is to always ensure the safety, well-being and happiness of all our children. In these unprecedented times, and during the school closure, the safeguarding of all our children remains our number one priority. As a school we will be continuing to support all our families through different means: whether by frequent phone calls, class Zoom meetings, emails or even when necessary face to face house visits (with social distancing protocols.)

It must also be noted that we are also continuing to work with external agencies, during this period of closures. With this in mind please remember that, if during the closure you have any safeguarding concerns regarding our children, please contact us as a matter of urgency. Throughout the closure we are contactable at all times via the school email:


South Gloucestershire Council’s own Safeguarding ART (Access and Response Team) is also available to report concerns about a child: 01454 866000 Monday to Thursday 9.00 am – 5.00 pm, 4.30 on Friday and 01454 615165 out of hours and at weekends.

This is a challenging time for many reasons and we know there may be some families who may need additional support at times, if you have ANY questions, or concerns about anything please feel free to contact the school and we will get back to you as soon as possible.


Please click on the link below to read the addendum to our safeguarding policy for our processes during the school closures.

COVID-19 Addendum for St.Helen’s CE Primary

St Helen’s Primary School recognises its responsibilities for safeguarding children and protecting them from harm.

Designated Senior Person for Child Protection: Mr K Chappell

Designated Deputy Person for Child Protection: Mr A Spens

Designated Governor for Child Protection: Mrs T Holford


Our ethos is that the effective safeguarding of children can only be achieved by putting children at the centre of a system where we listen and hear what they say. Every individual within our school will play their part, including working with professionals from other agencies, to meet the needs of our most vulnerable children and keep them safe.

Our school therefore, led by senior members of staff aims to provide a safe environment and vigilant culture where children and young people can learn and be safeguarded. If there are safeguarding concerns we will respond with appropriate action in a timely manner for those children who may need help or be suffering, or likely to suffer, significant harm.

Where staff or others need to raise concerns, these can be to the Headteacher/Designated Person for safeguarding who will coordinate a response. Concerns can be raised directly with Children’s Social Care but we would advocate contact with the Headteacher/Designated Person first.

The designated safeguarding lead or Headteacher who is familiar with national and local guidance will share concerns, where appropriate, with the relevant agencies.


You can find our safeguarding policy here by clicking the link below:

Safeguarding and Child Protection Policy


We run an annual briefing for volunteers, with some guidance around keeping children safe at St Helen’s. You can find the presentation below.